The hotel offers amenities for your comfortable stay and unforgettable experiences
Incredible Comfort!
“The bed was absolutely amazing, providing a perfect night's sleep that left me feeling refreshed and energized.” view full review
Delicious Room Service!
“I thoroughly enjoyed the room service; every dish was delicious and met all our expectations for great dining.” view full review
Stunning View!
“The river view room was breathtaking, and the birthday message on the mirror added a lovely personal touch to our stay.” view full review
Accessible Spaces
“The hotel's facilities seemed well thought out and accommodating, making it a comfortable experience for everyone.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Old Hall Street,
Liverpool,
United Kingdom,
L3 9LQ,
Merseyside
Map view
street view
Old Hall Street,
Liverpool,
United Kingdom,
L3 9LQ,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
1.5
km
Church
Liverpool Cathedral
2.3
km
Museum
Museum of Liverpool
1.3
km
Museum
The Beatles Story
1.5
km
Royal Liver Assurance Pier Head
Royal Liver Building
720 m
Museum
Merseyside Maritime Museum
1.5
km
Albert Dock
Tate Liverpool
1.5
km
Museum
World Museum
1.3
km
Gallery
Walker Art Gallery
1.3
km
Museum
International Slavery Museum
1.5
km
Event hall
St George's Hall Liverpool
1.3
km
Harbour
Pier Head
1.3
km
Stadium
Anfield
3.3
km
Art object
Beatles Statue
1.3
km
Gallery
Fact
1.8
km
Art object
Eleanor Rigby Statue
610 m
Mall
Liverpool ONE
1.5
km
Library
Liverpool Central Library
1.3
km
9 Albert Dock
The Piermaster's House
1.5
km
Event hall
M&S Bank Arena Liverpool
1.5
km
LiverpoolEngland
Concert Square
1.8
km
Nearby
Mall
The Cavern Club
510 m
Museum
Western Approaches Museum
510 m
LiverpoolEngland
Mathew Street
510 m
Horton House Exchange Flags
Nelson Monument
270 m
St. Nicholas Place
Memorial to the Engine Room Heroes of the Titanic
430 m
Shopping Area
Metquarter
510 m
Town Hall High Street
Liverpool Town Hall
330 m
Cunard Building Water Street
Cunard Building
480 m
Cunard Building Water Street Pier Head Entrance
British Music Experience
500 m
Restaurants
Trattoria 51
80 m
25-31 Old Hall Street
City Wine Bar & Kitchen
110 m
City Buildings 21-23 Old Hall Street
St Paul's Social
170 m
4 St. Pauls Square
Fazenda Rodizio Bar and Grill
250 m
Exchange St E Exchange Flags
Sanskruti Restaurant
230 m
Ormond Street/ Bixteth Street Corner
Filini Restaurant
170 m
107 Old Hall Street
Collage Restaurant
170 m
107 Old Hall Street Radisson Blu Hotel
White Bar
170 m
107 Old Hall Street Radisson Blu
Out To Lunch
200 m
2-4 Chapel Street
The Vincent Cafe and Cocktail Bar
240 m
Walker House Exchange Flags Exchange Flags
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
modern rooms
helpful staff
unhelpful staff
cold plates
8.0/10
Great
Rooms
7.9
Location
8.3
Service
8.5
Dining
7.3
Guest reviews
8.0/10
based on 18 reviews
9.1
9.1/10 based on 7016 reviews
Fiona
United Kingdom,
May
2024
7.8/10
The hotel offers spacious rooms with lovely views of the docks and a humongous bed, but the heating system was initially problematic with poor communication from staff. The service was notably friendly and efficient, especially Reigan in the restaurant. The brilliant location near the town center and the fabulous Sky Bar added to the overall appeal. However, the dining experience was average, with some issues regarding food replenishment.
Rooms
8.0
The rooms were spacious with great views and a large bed.
Service
9.0
The service was very friendly and efficient, particularly Reigan in the restaurant.
Location
9.0
The hotel's location near the town center and the fabulous Sky Bar was a highlight.
Dining
6.0
The dining experience was average, with slow food replenishment.
Facilities
7.0
The hotel offers various services like room service, dry cleaning, and laundry.
Mike
United Kingdom,
April
2024
8.2/10
The hotel offers spacious and clean rooms with accommodating amenities like a fridge and ironing facilities, though cleanliness could be improved. The service is extremely attentive and warm, making guests feel welcome. The location is perfect with stunning views and convenient access to dining options and attractions. The dining experience is varied and enjoyable. Overall, a great stay with some minor room for improvement.
Rooms
7.0
The room was large and airy, offering ample storage space. However, cleanliness could be better as we found a stray hair under the bed.
Service
9.0
The staff were super helpful and accommodating, making our stay enjoyable with their warm and attentive service.
Location
9.0
The location was fabulous, offering a great view of the dock and easy access to nearby attractions and dining options.
Dining
8.0
The dining experience was lovely with lots of variety, though some dishes were only fair to good.
Facilities
8.0
The hotel offers a stunning view and clean facilities, enhancing the overall experience.
Jon
United Kingdom,
March
2024
7.6/10
I had a fantastic stay at the hotel with great views and spacious, modern rooms. The service was top-notch, except for a few unhelpful staff members. The location was convenient for my needs although a bit far from the nightlife. The dining experience had its ups and downs, but overall enjoyable.
Rooms
9.0
The room between the two fire doors was absolutely amazing with such a great view, spacious, well laid out, and modern with all the necessary amenities.
Service
8.0
The service at reception, restaurant, and the Skybar was extremely welcoming, helpful, and polite. However, there were a few rude and unhelpful staff members which was a letdown.
Location
7.0
The location was great for visiting the museum and had friendly and helpful staff. It was just a short walk from the center and offered a good value for money, although a bit far from the nightlife.
Dining
6.0
The dining experience varied; while some dishes were very good with plenty of variety, the plates were cold at times. The buffet breakfast was an additional cost after what we already paid for the room.
Facilities
8.0
The facilities were to a very high specification, providing access to a twin room for non-couples in the open plan living area, to the Skybar for cocktails.
modern rooms
unhelpful staff
Frank
United States,
February
2024
7.8/10
The hotel is in a convenient location, near lively bars and restaurants, offering a fantastic view from the room. The staff is friendly and welcoming, making it a good value for the money. However, the open-plan room design and cleanliness could be improved.
Rooms
7.0
The room cleanliness underneath the bed was a bit lacking, and the open-plan design was not ideal. Also, it felt slightly cold in certain positions. However, the view from the room was amazing.
Service
9.0
The staff were lovely and friendly, without exception. They were helpful and cheerful throughout my stay.
Location
8.0
The hotel is just a short walk from the center, with friendly and helpful staff. Beds were very comfy, making it a great value for money stay.
Dining
8.0
The dining experience was enjoyable, with a variety of choices that were quickly replenished. However, there was a mix-up with payment that required clarification.
Facilities
7.0
The hotel facilities were satisfactory, but improvements could be made in terms of room design layout and cleanliness underneath furniture.
David
United States,
January
2024
8.8/10
The hotel offers a great view and nice facilities, yet the communication among staff is lacking. The rooms are spotless with an amazing river view and nice facilities, but the heating system was problematic. Slight cleanliness issue under the bed. The service is attentive and friendly, making special occasions memorable, but initial check-in experience was frustrating. Location is excellent, near the city center with amazing views. Dining is top-notch, with excellent quality.
Rooms
8.0
The rooms were spotless with a great river view and nice facilities, but the heating control was an issue.
Service
9.0
The service was very attentive and went above and beyond to make special occasions memorable, yet check-in communication needs improvement.
Location
9.0
The location is excellent, just a short walk from the city center with amazing views.
Dining
9.0
The dining experience was top drawer with fabulous and quality offerings.
Facilities
9.0
The hotel has excellent facilities.
Harry
United States,
December
2023
8.8/10
I had a pleasant stay at the hotel. The rooms were modern and new, but I noticed a small cleanliness issue under the bed. The staff was friendly and helpful, and they even added some special touches to our room. However, the breakfast was a bit pricey. The location was fantastic, especially for visiting the museum. The dining experience at Ginos was fabulous with a wonderful selection of foods.
Rooms
8.0
The rooms were great, very compact but modern and new.
Service
9.0
The staff were all very friendly, polite, and welcoming.
Location
9.0
The location was great as we were only visiting the museum.
Dining
9.0
The dining experience was incredible with a wonderful selection of hot and cold foods.
Facilities
9.0
The hotel had excellent facilities.
Elizabeth
United Kingdom,
December
2023
8.4/10
I had a fantastic stay at the hotel with amazing views of the Merseyside River from my room. The room was exceptional, very clean, and provided a stunning view, making my stay truly enjoyable. However, the location required a bit of navigation to find the hotel, and the dining experience was not as private as I would have liked.
Rooms
10.0
The room was exceptional, with a stunning view to the Merseyside River. It was excellent, very clean, and had great views.
Service
9.0
The service was amazing, from reception to the restaurant and sky bar. Pablo was particularly friendly and a credit to the hotel.
Location
7.0
The hotel's location was good, a short walk to shops, restaurants/bars, and accessible for transport. However, it lacked privacy.
Dining
8.0
The dining experience was good too, with lots of choice and different varieties to suit all tastes. However, the downstairs restaurant lacked privacy.
Facilities
8.0
The facilities were good, especially the cleanliness and the inclusivity of the 17th-floor restaurant with loud pop music. However, privacy was a concern in the restaurant area.
clean
privacy
Murray
United States,
November
2023
7.6/10
The hotel is a mixed bag. The rooms are brand new, clean, and have a fresh open plan design, a nice change from standard hotel rooms. However, the heating system was a hassle, with poor communication and delayed response from staff. On the bright side, the rooms were gorgeous with large, comfortable beds.
Rooms
7.0
The rooms were gorgeous with floor to ceiling windows and a really large, comfortable bed.
Service
9.0
The service was top-notch, very friendly and efficient. Staff were polite and accommodating to all requests.
Location
8.0
The location was amazing and convenient, close to the city center and within walking distance to shops and docks.
Dining
6.0
The dining experience was a bit below par given the price and hotel rating. Breakfast options were acceptable but not outstanding.
Facilities
8.0
The hotel offers various facilities like room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Elizabeth
United Kingdom,
October
2023
8.2/10
The hotel offers fantastic views of the Mersey with clean and new rooms featuring nice interior and big windows. However, there were issues with the 'do not disturb' sign system that needs improvement. The facilities are great overall.
Rooms
8.0
The rooms had a very clean and new feel to them, with nice interior and big windows.
Service
9.0
The staff were very polite, helpful, and accommodating, making our stay pleasant.
Location
9.0
The hotel's location is excellent for exploring Liverpool and reaching key landmarks.
Dining
7.0
The dining options were varied and beautifully presented. However, the breakfast service towards the end could be improved.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Jerry
United Kingdom,
October
2023
7.2/10
The hotel exceeded our expectations by providing everything we needed for a relaxing stay. However, there were some disappointments, such as the lack of WiFi and television as advertised on the website, and poor communication regarding the heating system in the rooms.
Rooms
6.0
The rooms had everything we needed for a relaxing stay, but the issues with WiFi, television, and the heating system were a letdown.
Service
7.0
The staff went above and beyond to assist us, making our stay special. However, there were issues with the NCP car park discount not working as expected.
Location
8.0
The location was great, being close to lively bars and restaurants, but there were teething problems and noise from a private event nearby.
Dining
7.0
The dining experience had good choices, but faced delays and payment issues. The 360 sky bar was the highlight of our stay.
Facilities
8.0
The hotel had additional facilities like room service, dry cleaning, and laundry, enhancing the overall experience.
Ian
United Kingdom,
October
2023
8.2/10
The hotel offers brand new, clean rooms with a fresh open plan design, boasting an amazing view across Liverpool. The super comfy bed and awesome shower were a welcomed change from the standard hotel experience. However, the dining experience might not fully match the high standard of the rest of the hotel. The friendly and welcoming service adds to the overall positive experience.
Rooms
9.0
The room with a Mersey view was brand new, clean, and had a fresh open plan design, making it a welcomed change from the standard hotel rooms. The super comfy bed and awesome shower added to the quality of the room.
Service
8.0
The service was so friendly and welcoming. There was a lovely breakfast with loads of variety, enhancing the overall experience. However, there were instances where the service lacked motivation to offer help or resolution, impacting the overall impression.
Location
9.0
The location was amazing, perfect for discovering Liverpool and accessing different places around the area. While being a little far from the city centre, it is excellent for exploring the city and enjoying nearby amenities.
Dining
7.0
The dining experience, although with some good elements like good scrambled eggs and mini pain au raisin, felt below par compared to the price and the hotel rating. There was an additional cost for breakfast, which may affect the overall value for money perception.
Facilities
8.0
The hotel has various facilities, including room service, dry cleaning, housekeeping, laundry service, and a welcome drink that add convenience to the stay.
Dennis
United Kingdom,
September
2023
7.6/10
The hotel was a lovely surprise with reasonable underground parking, but poorly designed in terms of flow and noise disturbances at night. The service was amazing, especially at the Skybar and Gino's restaurant. The location was convenient for getting around Liverpool, with both advantages and limitations. The dining experience offered good options but with room for improvement. Facilities were generally satisfactory.
Rooms
7.0
The rooms were a lovely surprise despite some design flaws and noise disturbances at night.
Service
9.0
The service was amazing overall, particularly at the Skybar and Gino's restaurant.
Location
8.0
The location was convenient for exploring Liverpool, with both positives and limitations.
Dining
7.0
The dining experience was quite nice, with good options but some room for improvement.
Facilities
7.0
The facilities met expectations without excelling.
Convenient location
Design flaws
Robert
United States,
September
2023
7.6/10
The hotel rooms felt like a student flat, requiring trips to reception often, were warm during the day but attractive and clean. The service was accommodating and engaging, though lacking room service. The location offered separate spaces in the room, super view of the dock, but a bit further from the nightlife. The dining experience was a mix, nice with good options but with some disappointments. The facilities were convenient and modern.
Rooms
7.0
The rooms were small but attractive and clean.
Service
8.0
The service was very helpful and accommodating but lacked room service.
Location
9.0
The location was perfect with a super view of the dock, but a bit far from the nightlife.
Dining
6.0
The dining options were nice but had some disappointing aspects.
Facilities
8.0
The facilities were convenient and modern.
Frank
United States,
September
2023
8.6/10
My stay at the hotel was fantastic! The rooms were immaculate and had a nice view, although there was a small issue with the room not being made up due to a 'do not disturb' sign mix-up. Nevertheless, the room itself was gorgeous, with floor-to-ceiling windows and a really large, comfortable bed.
Rooms
9.0
The room was gorgeous with a nice view and comfortable bed.
Service
8.0
The service was excellent, especially in the Sky Bar and the room. The staff were friendly, helpful, and always available when needed.
Location
9.0
The location was excellent, just a 7-minute walk from the museum and with shopping nearby. The hotel's proximity to key landmarks in Liverpool made it very convenient.
Dining
8.0
The dining experience was incredible, with a wide selection of beautifully presented hot and cold foods. However, there was a small issue with missing items during a late meal.
Facilities
9.0
The facilities were top-notch, particularly the Sky Bar with stunning views of the city. There seemed to be some rush and narrow stairways but did not hinder the overall experience.
Ian
United Kingdom,
August
2023
7.8/10
The hotel had amazing room design and great sound insulation. However, lack of privacy during check-in was a downside. The service was exceptional, especially in the Sky Bar. The location was convenient, walking distance from shops, but the breakfast was deemed too expensive. The dining experience was a mix of great taste but lacked warm plates. Overall, a pleasant stay with a few hiccups.
Rooms
9.0
The room design was amazing, and it had excellent sound insulation.
Service
8.0
The staff were very friendly and helpful. The 360 Bar was fab, especially the Sky Bar experience.
Location
7.0
The hotel is conveniently located within walking distance from shops. However, breakfast was considered pricey.
Dining
7.0
The dining experience was tasty, but the absence of warm plates affected the overall enjoyment.
Facilities
8.0
The facilities were good, offering everything needed for a comfortable stay.